Indian Oil Corporation — non booking of gas via sms and phone

yd0102 sharma

from Gurgaon, Haryana

Address:

New Delhi, Delhi

I am trying book the gas cylinder for last 15 days via sms and phone. I am getting the booking number but latter on also receiving the regret sms. I am also trying to contact the customer care but even there is no response. My contact no. [protected] and registration no pt 00450. Please assist in booking

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Indian Oil Corporation [IOC] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Sharma,

We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .