[Resolved] Indian Oil Corporation — Non receipt of subsidy | |||
My old customer no. is 149468 distributor rathwa gas agency vadodara gujarat. I have booked cylender against booking no-[protected] on 08/04/2015 and cyl was delivered against cash memo no- [protected]. but till date i have not yet received lpg subsidy. as and when i try to contact ditributor it comes to know that the distributor's agency was cancelled. now my new distributor is anuj indane vadodara gujarat and my new connection is CX[protected]. i have complained to help line videcomp no-2253344 dt. 24/07/2015 and 2264008 dt 31/07/2015 but no result has yet come.so it is requested to look into the matter and resolved the problem Was this information helpful? | |||
Complaint marked as Resolved
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support Aug 26, 2015 Indian Oil Corporation [IOC] Customer Care's response We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
Regards, IndianOil Team
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1 Comment | |||
Comments
My consumer No. 36714 booked cylinder vide 306878 on 05-12-15. Cylinder delivered on 12-12-15 vide cash memo no. [protected]. But till date LPG subsidy not credited. Please confirm.
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