[Resolved] Indian Oil Corporation — Rude behavior and denial of service by Petrol Pump Staff

Alex Mairembam

from Guwahati, Assam

Address:

Bishnupur, Manipur, 795133

Dear Sir,
It happened yesterday dated 09/11/2016, as I went to fill petrol from IOC petrol pump located at Moirang, Bishnupur District, Manipur-795133. I was denied petrol because I had no change and only 1000 rupee notes. He said they will not accept 500/1000 rupee notes. Even if I had told them hospital/petrol station were instructed to accept them till 11nov midnight by our P.M. and if they don't accept my notes i would write a formal complaint, they still denied my request. Overall he was rude and said do whatever I want, but he won't accept them. Please I request you to take necessary steps to prevent such incidents, thank you.

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May 11, 2017

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Indian Oil Corporation [IOC] Customer Care's response Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].

Dec 01, 2016

Updated by Alex Mairembam Dear Sir/Ma'am, Previously I have submitted a complaint (ID: 1424529) about Petrol Pump not accepting old 500/1000 notes. Now the Manager has informed me that they have started accepting the said notes and requested me to cancel my complains as they are having difficulties in receiving supplies. So I request concerned authorities to please forward my request to cancel my complaints to Indian Oil so that they may continue to give service. Thank u