Indian Railway — Denial of ferry cart service to senior citizens

Date of journey:10/5.2015 Travelling train:Rani Chennamma Express Departure time: 21.15 Platform no. 8 My wife and I came to platform 1 around 8 pm. We took the number from the display board at the exit gate and called the driver. He responded by saying that he would come and ferry us at 8.30. We waited but he was not coming. Again we called him and we saw him ferrying some passengers. He said he would return after 10 minutes. But, we saw him ferrying passengers mostly youngsters. Since the departure time was nearing, we hired cooli and left for platform 8.