Indian Railway — For regarding platform tickets

Address:

New Delhi, Delhi

Yesterday i visited New Delhi railway station at 18 : 30 hrs to see off my relative ( Senior citizen ) .When i went to the counter to take the platform ticket . i saw there are 6 counters available but only 2 were operational to provide the platform ticket which resulted in each counter having a Queu. of more than 100 people waiting for take platform tickets due to the same i got my platform tickets after 90 minutes and we missed the train we had to board .in this manner many travellers would be suffering due to the inconvience caused by non operation ticket counters. Request you to please highlight this major issue in news channels and conduct the proper way of working . Regard Ankit