Indian Railway — Issuing of Smart Card

Dear Sir/Madam, I have purchased a new Smart Card from Railway on 16/04/2015. but at the time of issuance they have not asked me for any identity proof nor my name and mobile number. Currently lots of terrorists activities are going on all over the world. We never forget 26/11 so request the Railway department while issuing of this Smart Card kindly check person identity & address proof and keep record of that person address in your record. Anything will happens in future so railway authorities to take extra care. Hope you understand this and implement this on priority
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information