Indian Railway — Taking Unauthorised Service charge of Rs 11.25

Address:Ernakulam, Kerala

I took 4 railway e tickets on 9 Jan 2015 from IRCTC website using my SBI account. Tansaction Ref numbers are: [protected]IG00KTXMK6 [protected]IG00KTYPR7 [protected]IG00KTZCQ6 [protected]IG00KTZLH9 But on 11 Jan 2015 they took Rs.11.25 for each transaction as shown below without my approval. DEBIT-ICI[protected]IG00KTZLH9Commission of IG00K-- DEBIT-ICI[protected]IG00KTYPR7Commission of IG00K-- DEBIT-ICI[protected]IG00KTXMK6Commission of IG00K-- DEBIT-ICI[protected]IG00KTZCQ6Commission of IG00K-- I took another e tickets on 13 Jan 2015 from IRCTC website using my SBI account for which they again took Rs.11.25 ( DEBIT-ICI[protected]IG00LCZYQ6Commission of IG00L--) without my approval.
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information