Indian Railways — bike not received

Address:

Satna, Madhya Pradesh, 485001

Dear sir i have booked my bike mp 17 ma 4001 dated 30 nov 17, prr no [protected] from raipur to satna. I have enquired at satna (M. P) railway parce office they refused that same have delivered they also have said that they have not sufficient staff so that parcel recieve at regular basis. Today i have got message that your parcel unloaded at durg station. This is very painful for me. Kindly request to you sir please do needful action for same so that my bike receive to me at satna (Mp).