My mother traveled from alu (Ariyalur)- tmb (Tambaram) on train number 12635. I booked the ticket for her on takal and the seat number is 106 on the coach d1. Ttr has placed a metal box on the seat and asked my mother to travel on standing for the 4 hours duration of the train or asked her to adjust on the same seat. She is a kidney and disc prolapse patient. I want necessary action against this ttr.
I have the ticket copy and if required i can share.
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