Indian Railways — delay of 5 hours to reach on destination according to given time..

Dear sir/madam,
I was suppose to attend a business meet at nanded on 25th feb 2017 and were booked a ticket reservation of panvel-nanded express train no.17613 of 24th. My departure time was 19:50 and my arrival time at nanded jn. Was 6:15 on 25th feb 2018. I was completely 5 hours late then given time.
But i reached after 11.15am on 25th feb 2018..
I completely loss my all the business deal just because of the train delay..
Please resolve this kind of stuff..
Looking forward for your assist..
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