Indian Railways — harassment from tc

Dear sir
I am a frequent traveller from thane to cst mostly central line. Today 11 april 2018 around 12:43pm i dropped at ghatkopar west station and was stopped by a tc named nancy
Daruwalla she checked my first class pass and even though it is valid she started harassing me that i should not laminate my train pass and started to argue very rudely and gave me very angry stare as if she wants to kill me. There is no guide lines behind the train pass about not laminating the pass.
I need strict action against this negative attitude of your staff who is rude and very impolite to us even after respecting the rules and regulations of indian railways.
For further clarification i can be reached at below mobile and hope immediate action is take against nancy daruwalla tc
My name is bharat kumar and my mobile number is [protected]
Email :- [protected]@gmail.com
Regards
Bharat