Indian Railways — I am complaining about refund amount.

I am akash from amritsar. Following are the details pls send my amount in my account...
Pnr -[protected]
Cancellation id-[protected]
Refund amount-390.00
Date of cancellation-14oct2017
Cancellation status - cancelled
Asr hwh mail (13006)
Journey-asr to rmu

Sir refund amount is not creditted in my account. Pls send my amount in my account as soon as possible...
Date of journey-02dec2017