My name is Grace Maria Paul. I started my journey yesterday in Rapti Sagar (12521) express from Barauni to Ernakulam. B3, 57.
Once I enter the train that time there was no electricity inside the coach. Still there is some issue. The worst part is the improper functioning of AC, no cooling at all. Many times I complained, but there is no one to take responsibility. The bedroll I received was very dirty. No water in the toilet, not at all clean, no lock inside the toilet. I took my ticket in Tatkal reservation by spending Rs. 3200/-. I need compensation for this journey. I hope you will take it seriously. Was this information helpful? |
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