Indian Railways — Inefficient Platform ticket issuance.

The KR Puram platform ticket checking is looting from railway officials. To get the ticket, one must go to Platform 1 or the end of Platform 4. Also, there are no clear signboards indicating where to get these tickets.
I reached the station to pick up my parents and the train had already arrived. So I just went to the beginning of Platform 4 to help them with their bags and suddenly a ticket collector appeared from nowhere asking for the platform ticket. How am I supposed to purchase this without going to the end of Platform 4?
Also, the platform is flooded with Autorickshaw drivers who don't definitely don't have a Platform ticket. But the officials are ok with that.