Indian Railways — Lost backpack have laptop and documents

Address:Hyderabad, Andhra Pradesh, 500001

On 17th Sep '16 I at around 1:30 pm I was at Hyderabad Deccan (Nampally) railways station with parents to catch Hussainsagar Express train and we had reservation in B1 - 3, 4, 5 seat nos. We had many luggage so we asked for station Coolie and a trolley to carry luggage from outside station to train coach.

While keeping luggage inside the train or while carrying it through platform something went fishy and either laptop backpack was not placed inside or it was secretly misplaced somewhere by Coolie and we noticed the loss when train started running. Please check in CCTV camera, I am sure we can catch thief. Thank you so much for help. Kindly help me. It has Dell Loptop and Documents too.

I could not register the complain immediately as I was suffering from dengue and was hospitalised. Sorry for delay in registering theft. Please help.
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Sep 27, 2016
Updated by vanddu
Pnr number- [protected]

cancellation id - [protected]

we could not travel due to presonal reason. Tdr was filed right on time and it was accepted too, but no refund has been given till date and status is CR repudiate.

Its been more than 10 days that TDR was filed but status is stuck at CR Repudiate. Kindly help us.
Complaint comments 

Comments

Sir I have booked my bike from Lucknow to dimapur with receipt no L670554 on dt6/9/16 but it has not reach to dimapur yet . Sir plz see the problem and send it first.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information