Indian Railways — Misbehaviour of ticket conductor

Address:Kamrup Metropolitan, Assam

I was travelling from guwahati to lumding on the 7th of October 2014 by B.G.Express in A.C 2 tier where I was very badly harassed by the ticket conductor. He asked me about my authority and I said I had a ticket, without even bothering to check my ticket he insisted me on moving to the three tier, even after telling many times that I had a ticket, he didn't listen. My father who is a retired railway officer also told him that I had a ticket but he was arrogant. Once he understood that I had a ticket, he started bullying that I had bought Indian Railway by just buying one ticket. Another fellow from a separate compartment came in support of him and threatened me of stopping the train and calling the local hooligans. On asking the name, the ticket conductor claimed himself as Mr. Dilip Mohanta. The other person even bullied me in his local language. It's really become humiliating to travel by railway train nowadays. I plead that some action be taken immediately in order to make the situation more comfortable for passengers to travel. I have attached a proof where he didn't even look at my ticket and sign it even Thanking you, Nayanava De Amadeus Software labs India Pvt. Ltd Etamin block, 6th floor, Prestige tech park 2, Kodibisanhalli, Marathalli, Bangalore 560103 PNR NUMBER:[protected] Date of travel :[protected] Train name :- B. G. Express Train number:-15665 Ticket no.:- GHYE07950172
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information