Indian Railways — missing of luggage

Address:

Saharanpur, Uttar Pradesh

sir I would like to bring in your notice regarding non delivery of my house hold luggage consisting of five items booked on 14 Apr 15 at 19:48 hrs vide forwarding note no:[protected] from Agra cant to Saharanpur on my ticket PNR no. [protected]. But it has still not reached Saharanpur daily I am making querry regarding status of my luggage. Authority at Agra cant says they send it to Haridwar on 20 Apr 15. When I contacted Haridwar on 22, 24 and 27 Apr 15. Now on 29 Apr 15 Haridwar say they send it to Saharanpur but it was not off loaded at Saharanpur & reached Jammu. Now how can I get my house hold items back to Saharanpur is there anybody responsible for it. Please do need full to trace my luggage. Regards Shyam Singh Saharanpur Mob -[protected]