Indian Railways — Monthly ticket

Address:

North 24 Parganas, West Bengal

I had given a 500 rupees note to buy a monthly ticket for one month but i did not recieve the ticket. I got the change of Rs. 500 But the ticket has mistakenly gone somewhere else and the counter people are not giving a solution instead harrasing me. Whereas the ticket has got lost from the very hand of the woman sitting at that counter. I would be very happy if i would see to this. This is Barrackpore Station Of Eastern railway.