Indian Railways — No water in sleeper coach.

My wife and another lady relative travelled to Bangalore by train number 12657 MAS SBC SF MAIL on 28.11.2023. This train departed from Chennai at 22.50 pm. There was NO water in both the latrines in the coach since the train started at 22.50 pm from Chennai. Coach number S-7 and PNR [protected]. They told the TTE and he assured that it will be filled in the next station. After that the TTE could not be found and water was NOT filled. All the passengers travelled without water for the entire journey. You can understand the plight of passengers, especially ladies and children !! We had purchased tickets under PREMIUM TATKAL QUOTA as it was very urgent to go to Bangalore. Is this the way Railways treat its passengers ? What action is going to be taken against the TTE who did not take initiative even after informing ? Will the Railway Minister or any Top Brass take some action so that such thing does not occur again ?
@RailMinIndia @AshwiniVaishnaw
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information