Indian Railways — non delivery of booked parcel

I booked two number of parcel at New Delhi Railway Station from New Delhi to Bhubaneswar on 15.09.2017 vide PRR No.[protected] and immediately on 17.09.2017 I enquired about it but parcel not reached at Bhubaneswar after that I have visited so many times to Bhubaneswar parcel office and given written complain also but I have not got any satisfactory reply and till today there is no information given by railway department about my parcel.
Apart from this there is no system update so that I can check status through online .
This is a very irresponsible behaviour from railway department and I suffering mental harrassment.
Kindly make arrangement for the delivery of my parcels and inform the status.

Regards

MD Irfan
Mo.no.[protected]
e mail.id: [protected]@gmail.com