Indian Railways — Non receipt of bike(two wheeler) booked through parcel service, Indian Railways

Address:

Tirunelveli, Tamil Nadu

Sir, I am a defence employee transfered from Hyderabad to Tirunelveli and reported accordingly. My bike Honda-Dream Yuga AP 28 DN 9770 was booked through Railway Parcel Service, Kachiguda on 20 Apr 2015 vide way bill/receipt No. 1099390 and as confirmed by same office that the bike is uploaded on 22 Apr 2015 [KCG to TEN). But till date the bike is not received to Tirunelveli or Nagercoil as checked personnaly on daily basis. Also none of these office has a phone No. and neither they give their mobile No.. Personnal checking on daily basis is very hasardous and no advice is being given.