[Resolved]  Indian Railways — Not Boarding Train even having confirmed ticket

Address:Moradabad, Uttar Pradesh

Dear Sir Its the incident at Moradabad Railway station. Details are as follows: PNR: [protected] Train No. 14311 DOJ: 12-12-14 From: MB to JP Class: 3A Confirmed Seat: B1, 12 Coustomer Name:Amrit Kaur Sodhi (My Mother aged : 54Y) Ticket Collector Name : R. R. Meena While my mother bording the train the TC (Mr. R. R. Meena) Refuses My Mother that she is having the PNR No. Which is in waiting list and same has been cancelled automatically. You are not able to board the train. If You board, you shall be treated without ticket. At the same time my mother called be and describe about the incident. I ones again checked and found its confirmed and I asked to board the train anyway. The train start moving from the platform and my mother get into general boogie. I ask her to convince and recheck the status of above seat at the very next station at Amroha. As train stops at Amroha The TC realizes his mistake and ask her to come to her confirmed seat. I really appreciate restriction o[censored]nwanted entry of the passengers, but they should have to check the status even after boarding the train for the lady. Regards Prakash Singh Sodhi
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information