Indian Railways — Not issued concessional ticket to cp patained mr chitransh shrivastava

Address:

26/527 chhatrapati nagar rewa mp 486001

With due respect i came from rewa to anandvihar on 12/07/2022 with my child who is suffering from cp mentally ### 70% with concessional ticket but when i go to new delhi rly station for reservation from ndls to bandra on dt.19/07/2022 the counter clerk roudly behave me and said old form lekar aa jate hain itni bhi akal nahi hai sir i m retd person 62 yrs old his is this way of talking is right? while i take concession ticket from rewa why ? meanwhile all nessary informations are clearly mentioned in this form so i have huge loss i reservation from ndls to mumbai and pune to rewa pl tell me fact about this and take nessary action against cocerning clerk