Indian Railways — not received my parcel

Sir my name is mukesh nisar. I have send parcel from tilaknagar to new jalpaiguri on 30.3.18 through train no.15647. There were 4 box and 1 bundle. I have only received one bundle and 4 box has been misplaced by your railway department. My parcel receipt no is 069036. Sir kindly look into this matter. Sir i have also launched complaint at new jalpaiguri station at which my parcel was to be delivered but i have got no response from them till date. Sir it has been also 10 days.