Indian Railways — partial refunding received

Website:railyatri.in

I've booked a ticket (11/10/2017) using rail yatri app from rampur to badshahnagar, train# 13020. Further details are: order id 158199
Ticket amount - rs. 433.07
Ticket cancellation amount : rs. 290.0
Net refund : rs. 290.0
During reservation, it was 280&281 wl, which later on journey date (14/10/2017) becomes wl 38 & 39. So finally we didnt had any confirmed seat as chart prepared so we didnt travel. And according to policy, if ticket not confirmed, the refund should be 100%. But we received less. We want our money back.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information