Indian Railways — poor services in train no. 01704 running on 8.5.2018

Address:

Chittorgarh, Rajasthan, 312021

Train number 01704 came late af ter 6 hours from jablpur to itarsi at 6 am today.in b1 lights, fans, mobile charging, in toilets water not coming. All passengers were unable to use toilets. Toilets are dirty.in itrsi railway station no announcement in mike about delay of this train. No display in electronic boards. The lady in enquiry told that on getting the train to itrsi station information will be given. On getting announcement we rushed from waiting hall in pf 1 to pf 5. We catched the train narrowly.in train the tc came to us checked the tickets and sat in a1. When we tried for attandents in three ac coaches no one sitting in his place. Then we approached the tc. He took us to the attendants where they are sleeping in a1. They had not given us blankets even. When complained about the problems to tc he woke up a mechanic. He could not able to solve the problem.in khandwa the problems will be attended - told tc.in khandwa no support we got. Sweepers said no phnol to clean. We went to train drivers to stop the train untill the problems in b1 not solved. But the drivers shouted us and abused with unparlamrntary language. At akola also sanitary people told they do not have phenol. Duty tc requested to clean at least. The sweepers told in the train no duty for them. We after khandawa station on understanding from your mechanic took tools and shorted out the problems of lights, fans, mobile charging, tulu pump starting to get water in toilets. At itarsi station master, in train few railway employees told that the trains starting with zero are given on rental basis to private management. Now on paying huge ticket fare more than railways we are sorrow to say we are getting poor facilities and timing delay 6 hours at starting station. Now why can not we demand our ticket fare refund for delay and worst services? Please give us your mail id so that we will attach few photographs.
V. Nageswara rao
[protected]
[protected]@birlacorp.com