Indian Railways — product loaded but not delivered till date

Address:

Vadodara, Gujarat, 390023

We have booked 5 pvc bags of fire personnel uniform from baroda to bina vide prr no.[protected]A8950812) dated 23.2.18 for the use of our fire personnel working at site. The parcel was loaded on 23.2.18 from baroda in train number 19165, however till date the parcel is not delivered at bina. The parcel containing firemen uniform is o[censored]rgent nature and for the use of fire personnel working at bharat omar refineries ltd, bina. You are requested to look into the matter and do the needful for the immediately delivery of the said parcel at bina without further delay. The above said prr receipt and the online status as on date is attached herewith for your ready reference.