Indian Railways — Punctuality of Train/Unusual late running.

Address:

Ambala, Haryana

Complaint ref no.: W/NR/FZR/[protected] dt 18.02.2015 & W/NR/FZR/[protected] dt 25.02.2015 I boarded the Shatabdi Express (12014) at 8.38am from Ambala Cantt on 15.02.2015 (PNR:[protected]). The train is supposed to reach New Delhi at 11.30am. But it was delayed by more than an hour, and reached at 12.45pm. I had a flight to catch from the IGI Airport (Indigo Flight 6E-286 New Delhi to Coimbatore at 14.10 on 15.02.2015 PNR:I423XV). As a result of the train arriving late at NDLS, I could not reach the airport on time and missed my flight. The cost of my ticket of the missed flight was Rs.4700/-. Furthermore, I had to purchase a ticket for the next flight (Indigo Flight 6E-397 New Delhi to Coimbatore at 06.40 on 16.02.2015 PNR:B71ZJZ) which costed me very dearly at Rs.12, 659/- I consequently would like to demand a compensation for my expenses at the earliest for the delay caused by your services. The Shatabdi Express is a premium train and is supposed to run on time. The delay of more than an hour is intolerable. A prompt response is expected from your end. Kindly find enclosed the necessary supporting documents