Indian Railways — purse stolen from train no 11101

Address:

Vadodara, Gujarat, 391101

Hello,

I am brinda popat, travelling on 11th june in train no 11101 from pune to vadodara. Suddenly, after panvel near bhiwandi, my purse with jewellery, important documents and cash around rs. 2 lacs was stolen by thief. He tried to snatch other lady's bag but she started shouting so thief left the coach s5 in which i was also travelling with my family.

We have tried calling 182 but was not reachable. Rpf didn't lodge our fir, they just filled up feedback form. Vadodara police also take complaint letter and informed us that they will file fir and send it to mumbai police.

We didn't get any positive and strong action against thief. Very disappointed with indian railways.

Please suggest me what should i do now.

Thanks,
Brinda popat