Indian Railways — railway complaint

Address:	Thane, Maharashtra, 421305
Website:	google

To,
sub division manager,
head solapur railway
central railway solapur

subject - i was gave complaint dated 07/12/2014 receipt number 107629 and send notice dated 06/08/2015 but as on dated not take any legal action

respected sir,
i was traveling with my family on dated 06/12/2014 siddheshwar exp train number 12115 kalyan to solapur 11.45 p.m. i was took ticket before two months of traveling. i want to say when i was traveling my reservation coach number S12 there were so many people are traveling without ticket and they are captured my reservation seat and my family members seat. i was asked that unknown people show me your ticket they are abusing and threatening me and my family members.
There ticket checker and also railway police was not present. There was in attendance compulsory ticket checker and also railway police in reservation coach but they are not available in that time in reservation coach. i was traveling with my family as like filling general coach. me and my family members with child suffered mental harassment, physical harassment. when i was reached in solapur station that time lodged. i was gave complaint dated 07/12/2014 receipt number 107629 in written then also i was send notice dated 06/08/2015 but as on date not take any legal action. then also send application right to information 2005 under in 2018 but no reply to me. why are you ignore my complaint and save your sttaf. I through this final notice hereby calling upon you to give me information within in 7days of receipt of present notice. Failing which I will be compelled to necessary legal action before the appropriate tribunal / Forum entirely at the cost and consequences of your. take note of it.