Indian Railways — refund less amount in your account

Address:

Kolkata, West Bengal, 700091

I m abnish kumar ishwar made i tiket in train no.13043 pnr [protected] amount 655 DOJ 29.11.17 but ticket not confirmed till journey and cancelld automatically and on 30.11.17 recd a mssage rs.475 refunded in your account. And same amt. Returned. What is my fault why my 655 not refunded? If not confimed tkt or cancceled by me so less refund solve and refund my whole amount Other wise i go to consumer forum