Indian Railways — refund of money if not boarded train

I am senior citizen and was to catch train no 12319 from kolkata for farukkabad at 1310pm on 28 feb 2017 with my wife. For that i booked a train 13118 from naihati to kolkata station which was scheduled at 1030am and reaching time at kolkata stn at 1120am. Unfortunately, that 13118 train was too late and i couldn't catch my main train i. E 12319. And i was helpless at this age. I approached to staion master but i couldn't get any help. I didn't get ant refund of ticket money even after not boarded due to of late of 13118 train. I had to managed hard to get that ticket money. Once i am not traveling this train, my seats will be alloted to another by taking money or something, but what about my money for which i had struggled to afford.