Indian Railways — Refund of ticket not confirmed

Website:Indian railways

I have booked ticket by train intercity express ernakulam bangalore express 12678 train running on 1/5/17, pnr no [protected] in a.c. Compartment, on booking all were in wait list status on 28/3/17 on date of journey 2 tickets confirmed 2 tickets in wait list, I cancelled ticket after chart prepared and boarded d6 coach for which I had confirmed tickets, but on cancellation message shows zero refund, I request indian railways to refund at least the 2 wait list tickets as 2 tickets were not confirmed.
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