| Address: | RZ-9/3 Sadh Nagar II, GALI NO-21B, Palam Colony, ND-45, Delhi, 110045 | | Website: | IRCTC |
I have booked a RLWL ticket (03 seats) on 04.09.2023 in Train No. 14864 (Marudhar Exp) Boarding At Agra Fort (AF) to Varanasi JN (BSB) having PNR No. [protected] for Dtd. 29.10.2023. Further, I received a text message "Train No. 14864 of 29/10/2023 has been cancelled due to unavoidable circumstances. Inconvenience caused is deeply regretted. CRIS" by the Indian Railways.
I have not travelled in this train as train has been cancelled. Approx one month has been passed away, but I have not received any refund amount.
It is also informed that I have again book another ticket, after getting the information of cancellation of above train, for the same passengers on 04.10.2023 Boarding at ANVT to GCT, Train No. 22434 (Suhaildev Exp) having PNR No. [protected] for date 30.10.2023.
Please look into the matter and refund my ticket amount as soon as possible to avoid any huge financial loss to me. An early action and a favourable action will be highly appreciated.
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