Indian Railways — Refund o[censored]nused e ticket

Address:	Thiruvananthapuram, Kerala
Website:	www.indianrail.gov.in

I booked an e ticket for train no 16382/ cape mumbai exp from kayankulam jn to pune jn on vide transactin id [protected] and pnr no [protected]. date of journey was on 28 aug 2016. on 28 aug 2016 the train diverted and train not touched the boarding station, hence the ticket was cancelled on 28 aug 2016 vide tdr transaction id [protected]. refund of the above ticket is not yet credited to my bank account. it is requested to refund the amount of the unused ticket. mob no [protected]