Indian Railways — regarding platform ticket and refund issue

Address:	560023
Website:	Indian Railways

Hi sir,

My compliant is i booked the ticket from raichur to bangalore for 3 persons and it is confirmed so i have cancelled the ticket but i haven't received full amount. It is good rules if the ticket is confirmed and we cancel the journey then amount will deduct means it means ok... It is confirmed by railway dept so we cancel the ticket.

And more i have not taken platform ticket but i have pnr mticket which i have booked the ticket for my parents, just i came to send off to them.

They take fine but 310 rs very high... And very worst worst worst worst rules