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Indian Railways — Regarding refund of Cancellation amount

My Journey details is mentioned below:

Train No. 12565/ Bihar S kranti
From Kanpur
To: New Delhi
PNR No. [protected]
Transaction ID: [protected]

My ticket had been cancelled due to waiting list on 25.11.2023 but refund amount has not been credited in my account till yet.
Please help us & resolve the issue
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