Indian Railways — take extra charges of bedroll

Address:Lucknow, Uttar Pradesh, 226016
Website:www.irctc.co.in

I booked a ticket of ljn bpl garib rath train and i paid bedroll charges online 75rs extra for 3 passengers but while my relative demand the bedroll than train staff also take 75rs for bedroll.
That was the incident of 21 apr 2018 and my ticket pnr no is [protected].
I also complain indian railways and my complain no is[protected] and after my complain someone call me from railways and ask my concern and said i resolve it after i don't find any resolution and yesterday one message came from indian railways that your complain has been attended give your feedback on below link.
If i don't know that where is money and i don't find my money back than what is use of this type of resolution and what feedback i give.
Their is no matter for money its matter for fraud and cheating. So i complain to you please resolve it if you do that.
Thanks.
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Comments

02485 was suppose to b at 10.45 n delayed to 14.10 at pune post which no platform number ...and then so far no train info.on platform made 2 engines stand with noise pollution for passengers.
Respected sir
I am ramesh.my ticket was lko to bza in 12511 rapti Sagar train train was delay in 14 hrs and no information about train this is not far give explanation about that.
Dear Sir,

Garib Rath Train is Good for Delhi to Mumbai but there are no stoppage at VAPI.
Because Surat and Borivali Station is very long Distance . for Vapi Passenger very difficult to Surat to Vapi by Other Train.

I requested to you kindly One Stop at VAPI station.

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