Indian Railways — train late by 4 hrs

Address:Chennai, Tamil Nadu, 600091

I have booked ticket in train no: 16795 from tbm to mv on 21/8/2018. Actual train time was 8:30 am. After i reached tge station they said the train was late by 3 hrs it will reach hear at 11:28 am. Again they said it will late by 0:30 min. It will reach by 12:00 pm. Howmay hours does a passanger can wait for a train. Its look like railway employees are denied their duty and they are very lazy because its a government job no one is hear to ask them.
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