Indian Railways — train window spoiled senior citizen hand

Address:

574142

Dear sir /madam
We are travelled in mathsaganda express train on 31/10/2017 mumbai to mangalore,
Pnr no [protected] train no 12619
Booking under - wilson dsouza - seat no s8/17 s8/18 s8/19 s8/20

Our uncle was faced a very bad accident from train window.
The train louver window was suddenly fell down on his hand elbow and his hand got fracture. His age is 67 years and he was still under medication because of trains careless maintenance.
There is no any latch for window and its working with very poor condition.
It can fall on anybody's hand and window can make a unpredictable accident any time.
Kindly take a serious action on all train windows maintenance and kindly avoid unpredictable life long injury.

Regards
Wilson dsouza
[protected]@gmail.com
Uae mob no for miss call-[protected]