Indian Railways — Travelling mmts train in 1st class has become a biggest nuisance. 2. Travelling with uts ticket has become another biggest nuisance | |||
To The general manager, South central railway, Secunderabad. 1. Travelling mmt’s train in 1st class has become a biggest nuisance. 2. Travelling with uts ticket has become another biggest nuisance. 3. Rude attitude of tt A rush hour or peak hour4 is a part of the day during which traffic congestion on roads and crowding on public transport is at its highest. Normally, this happens daily — once in the morning and once in the evening, the times during when the most people commute. People take 2 to 3 mode transport to reach hi-tech city. This is to bring to your kind notice the difficulty facing by the public (Especially the employees) while commuting to office & to their homes enrooting – hi-tech city in 1st class compartment, due to the following reason:- 1. First class coach: - all walks of people who do not hold 1st class ticket get into the train. Even ordinary railway employees including gang man who are not eligible for first class get into the compartment and even occupy the seat leaving the legible passengers forced to stand. When passenger questions them they threaten the passengers. One tt by name sandeep who is always very rude and arrogant with many passengers when they ask why order railway employees are allowed into the first class he says even shouts at passenger says that very railway employee has the right to travel in first class compartment that we have no right to question the tt. This tt checks only passengers who hold 1st class pass and leaves the ordinary railway employees. One day a male passenger full drunk boarder from bharthnagar and got into coach meant only for ladies. When we informed the same to tt he told us sarcastically to look after our self and not bother about others. Such type of attitude of the one tt by name sandeep is defeating the morale of well educated and working in best companies in hyderabad. They will be forced to look for alternative mode of travelling. Before it is too late our humble request is to look into the matter and see that such rude and arrogant tt is moved away from this rout. One more request from passengers that to have a clear identity of the first class coach it should be totally painted with red or some other color. 2. Timings: - during peak hours 8.30 to 9.30 am in the morning and 5.30 to 8.00 pm in the evening the mmt’s trains run late and at some times trains are cancelled in peak hours of morning and evening without any notice. Commuters are made to stand to for hours in the station to catch mmts for no fault from their end. Running mmts late in the morning will lead to working employees reaching late to offices and getting bad name. Running late in the evening will lead to reaching late to house. Humble request to run the train in 3. Uts ticket: - many computers have opted for uts form of ticketing booking online to avoid standing in queue for tickets/pass purchase/renewal. But computers have started lot of problems with uts tickets most of the time the site does not work in trains and we are unable to show the ticket to the tt when they come for checking. It is such a embarrassing situation that even the tt knows that we poses the uts pass and they start charging fine for no fault of the computers. Today it happened in the evening train when it was travelling from hi-tech to begum pet were the uts did not work. They were ordinary railway employees and even a lady who had only rs.5/- ticket. The was again sandeep who asked for the ticket and i told him that the uts was not working and for that he was shouting at me in such a way and even insulted me by putting his hand on my neck. A fine of rs. 350/- was charged even though i possessed a valid first class uts pass valid up to 22-sep-2016. I would like to know why the ordinary passenger and lady with rs.5/- ticket was let off and why i was charged with rs.350/-. He even threatened me that he will get me arrested. Being in a very good position and working for a very big company such rude and arrogant behavior from your employee is very bad thus creating an atmosphere where many of the computers who we travel together may lose hope of going in mmt’s. Keeping in view of the behavior of the tt sandeep i request you to see that an immediate action is taken and hope that he will be moved away from this area. We observe daily so many passengers travel without tickets,. Now we question tt sandeep why he is not checking people. Images of pass and fine receipt Inline image 1 inline image 2 inline image 3 Further i request that the fine of rs.350/- will be refunded to me at earliest. 4. Tt’s:- almost all the tt’s and squads who come for checking from secbad to hi-tech are very good and also very friendly in nature. We have a very good rapport with them. Many of the tt’s wish and ask for the tickets/pass with a smile which we immediately show. Except few one like sandeep who has a very bad temper and rude and arrogant behavior which is slowly killing the very smooth atmosphere. Hope such tt’s will be moved away with immediate effect. Few images of first class are given for your reference Inline image 1 inline image 2 1. Railway employees drunken condition, sandeep tt was in the coach. 2. Male person in ladies coach = Inline image 3 inline image 4 inline image 5 3. Pickpoters-begumpet 4. Mentally retarted and gangmen 5. Mentally retarted sleeeping = Inline image 3 inline image 4 inline image 5 inline image 6 6. Gangmen 7. Male person in ladies coach 8. Drungard 9. Ticketless passengers = Inline image 7 inline image 4 10. Railway employee fully drunk 11. Ticketless travel Sir looking at the above issues and images we hope that the railways will take the matter in a true spirit keeping in view of the working employees in working in best companies of hyderabad. Thanking you in anticipation sir Suresh kumar Was this information helpful? | |||
Indian Railways customer support has been notified about the posted complaint. | |||
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1) make UTS app useful to public and let them book a ticket from anywhere.
2) give mmts train tickets on the platform as people can't go to the first platform to purchase a ticket with their luggages
3) Be polite to people who couldn't purchase ticket due to time constraint issues as we have to take mmts due to its unpredictable timings which doesn't mean that we deliberately to it
4) follow mmts timings properly and run as promised. The train timings and the schedule we have in railway site is completely different