Indian Railways — tt didn't allow me to travel inside the train

Address:

Jaipur, Rajasthan, 302001

My name is sanjay harwal my pnr number is [protected]. Tt didn't allowed me to travel inside the train mentioning that your all three e tickets are in waiting list and you cannot travel in train. He told me i will get automatically refund within 24 hours in my bank. Payment didn't got credited nor i able to file tdr. I have provided screenshot. He told me if i travel i will be penalize and if i do not pay him 20000 he will sent me to police. I didn't travel got down from train and didn't receive any refund my email address [protected]@outlook.com contact number [protected] please take serious action