Indian Railways — unsatisfactory service

Indian Railways — allowing unreserved passengers in reserved compartment & escalators not working etc

1 Review
belurjana on Apr 18, 2018 Submit a Complaint
I have been regularly travelling between bengaluru and sagar and back on train no.16227 (Pnr no.[protected] coach no.6) and 16228 (Pnr no.[protected]-coach no.4) respectively. Recently, i have traveled on 13/04/2018 onward and return on 15/04/2018. On both days i found that many unreserved travelers were allowed to sleep on the floor of the train, obviously with the consent to tte.in fact i thought i will take a photograph and enclose to this complaint but then decided not to do that because it was possible only with flash on and that would have disturbed many other reserved passengers sleeping. From sagar many passangers holding general compartment tickets to shimoga and bhadravathi travelled in reserved compartment making lot of noise when i came back to blr i found in rly stn that the escalator was not working although it is written there that the service is 24/7. Earlier steps use to be there to take over bridge where at a time atleast 4 persons easily claimed staircase whereas by installing escalator it was restricting only 2 persons at a time creating lot of commotion and pull and push situation. Senior citizens like me with pain in my leg, it was most painful to claim stair and come out of rly stn. - this is the sad state of affairs of indian railways