Indian Railways — upasana express is always late

Please check the history of train 12327 upasana express, the only train to dehradun. This train stops everywhere right now it's stopped at doiwala from past 29mins. Today this train is late by 21 hrs. This train has made a history of getting late and stopping at every non stoppage station.
And the message 'sorry for your inconvenience' isn't acceptable. We are suffering from health problems and paying more than it deserve. For what?