Indian Railways — window ticket refund

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

I booked a ticket from reservation counter on 16 oct 2017 and after chart ticket remain waitlisted. After which i went to surrender the ticket and get my refund but unfortunately standing in queue for half an hour counter went out of service and i have to cancel my ticket online. After that i called customer care where i was informed that refund cab be taken in 3 days. But when i went to reservation counter they refused. I have raised 2 complaint on railway website but with no result. Complaint are closed without appropriate action. Please help me
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