| Address: | Bagalkot, Karnataka, 587103 |
Sir,
We (Myself and my wife) were waiting for golgumbaz express (Train no. 16535), to board at birur junction, at 10:40 pm, on 2nd may 2018. (Pnr no. [protected]).
When we enquired in the ticket counter and a policeman in the station, we were informed that the train will arrive on platform 2. Stepped up over 50 steps and stepped down over 50 steps to reach platform 2. At around 10:40 pm, the announcement came which said the train will arrive at platform 1. It was almost impossible to go back to platform (Climbing and getting down those 50+ steps). We crossed the rails, jumping off the platform 2 and reaching platform 1. After another minute, again another announcement, which said the train will arrive on platform 2. Again we were forced to go back to platform 2.in this hurry and tension, my wife fell down on the rails and got minor injury. Why the confusion of the platform was created that too at about just 3-5 minutes prior to the arrival of the train.
Kindly verify the fact and take suitable action.
Passengers: veerappa pagi (46 male) and savita pagi (42 female). Was this information helpful? | 
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