Indiatimes Shopping — Order No:[protected]/ F & D speaker system

Address:

Chennai, Tamil Nadu

I placed an order with Indiatimes shopping (Order no: [protected], dated 31/05/14). The product is F & D speaker with subwoofer (Model no E300), When I connected the speaker system to the audio sources (viz.SAT TV, DVD or PC/Laptop) the audio channels are not clear and could hearing loud rusting noise. I called the customer care executive at 7.50pm (07.06.2014), while he put my call on hold the phone got disconnect at 8pm, when I tried to reach the executive back, the IVR responded that work time is till 8pm. I was disappointed with the call being disconnected automatically without even completing the complaint process. I not happy with the product that I purchased through Indiatimes Shopping.