[Resolved]  Indigo Airlines — Account debited but ticket not booked

Address:Kolkata, West Bengal

Account No :-[protected] Amount :- Rs. 11032.00 Sir My account has debited through IBP bill desk[protected] on dt[protected] . The fund was suppose to utilize for INDIGO Air ticket booking .I was unable to book on that transaction since no e ticket generated.Also your customer care confirmed its a failed transaction. But till now after 72 hours of unsuccessful transaction the amount has not credited to my account Please look into it and credit to my account . Regards Manoj Gogoi
Was this information helpful?
No (0)
Yes (1)
Aug 14, 2020
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Complaint comments 

Comments

IndiGo - Transaction Initiated

Dear MR MANJERI VENKATESWARAN,
Kindly note the IndiGo Transaction Id below for your reference.
Transaction Id: 79ad0e[protected] for INR 4887.00.
In case your reservation does not go through and your account gets charged, the amount will be automatically reversed in 3-4 working days. To track the status of the reversal, you may quote the transaction ID mentioned above.
This is an auto generated email. Please do not reply to it.

Regards,
Customer Relations

i RECEIVED THE ABOVE EMAIL AFTER FAILED TRANSACTION AND MY SB ACCOUNT MAINTAINED WITH SYNDICATE BANK HAS BEEN DEBITED

PLEASE ARRANGETO PAY THE MONEY BY CREDITING TO MY SB ACCOUNT MAINTAINED WITH SYNDICATE BANK.

Kindly note the IndiGo Transaction Id below for YOUR reference.
Transaction Id: 79ad0e[protected] for INR 4887.00.

AWAITING AN EARLY RESPONSE

WITH REGARDS

M.R.VENKATESWARAN

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5608
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information