Indigo Airlines — Complaint for check in baggages | |||||
I was travelling from delhi to ahmedabad on 07 jun 2017, in indigo flight number 6e 658. My power bank was in my baggages which i had wrongly kept. During boarding my flight they called up my brother and snatched his boarding pass and further wen he asked about why his boarding pass is being taken away they said him to go to the checking point and when my brother went to the checking point they told him to unpack the bag and he himself took out the power bank but after that they took away the power bank from him without giving a seizure list and furthet misbehaved with my family members and they said them to board in for the flight otherwise they mis the flight and they were mentally stressed out at that point of time and they did not return the power bank. Was this information helpful? | |||||
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3 Comments | |||||
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Missed pack which contains valuable items inside the flight no 6E 698 Madurai to Delhi the details are, black color Power Bank, black color modem button camera, pendrive, data cable, brown color n powerbank pack.. please assist me to recover my pack with entre items in good condition. My PNR JB4K3J. And my contact no [protected]
Reply
Please name correction on my flight ticket in small mistake actually original name A.Shiva kumar by mistake type ( A. Shiva Kumat )
I had my flight on 15th Jun 2017 at 12:10 pm, i had powerbank in my checked-in luggage. I acknowledge it was my mistake and it was even notified through sms also.Actually i was about to carry that luggage with me in hand however but at the last moment since weight was unfortunately more than 7 kg i had to check that luggage in.
But my concern is when luggage went through screening why it was not notified to me earlier. Boarding of flight was scheduled so late that while boarding when i was notified that "because of the powerbank they wont allow that luggage it was already late and attender told me that we cant delay this flight and you will have to board next flight. I told her that i am ready to leave that same at the airport but this flight is very much important to me". Had boarding been not this late, i could have taken out that thing. Now i have to pay 8K approx extra for getting next flight and my one day leave is wasted.
This is organisation's issue that boarding was so late and there was no time to throw that out, and second issue that i was not notified before at time of screening.
It was very bad experience - attender was in no mood to listen to me and had to wait 1 hour to get my luggage back and book next flight.
VERY MUCH DISAPPOINTED WITH SERVICE!!
Even calling them is costly, telephone number is not tollfree.
!!!Isn't it great!!!
But my concern is when luggage went through screening why it was not notified to me earlier. Boarding of flight was scheduled so late that while boarding when i was notified that "because of the powerbank they wont allow that luggage it was already late and attender told me that we cant delay this flight and you will have to board next flight. I told her that i am ready to leave that same at the airport but this flight is very much important to me". Had boarding been not this late, i could have taken out that thing. Now i have to pay 8K approx extra for getting next flight and my one day leave is wasted.
This is organisation's issue that boarding was so late and there was no time to throw that out, and second issue that i was not notified before at time of screening.
It was very bad experience - attender was in no mood to listen to me and had to wait 1 hour to get my luggage back and book next flight.
VERY MUCH DISAPPOINTED WITH SERVICE!!
Even calling them is costly, telephone number is not tollfree.
!!!Isn't it great!!!
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