[Resolved]  Indigo Airlines — counter girls are eating public money on the name of extra baggage

Address:Bangalore, Karnataka
Website:www.goindigo.in

Dear indigo management,

Are you united to cheat?

I believed your service since past 8 years now i am leaving your bookings i will move to any other flights other than you for sure as a digital marketing specialists i will try my level best to break your business. If you don't warn that # in desktop service given bad service to me and no mercy on my dry lips of request to them to give decline in total cost of baggage price ticket was 2500 rs baggage charged without any shame # 4500 rs paid today to get into the flight all include manager and this desktop girl all are eating #s of baggage shameless indigo shameless girls.

Bangalore airport indigo airline desk girl really rude, i faced excessed baggage of mine around 13+ kg's extra luggage, that girl charged me 4500 rs to move into the flight where i was already late, i was not with enough money which was shocked to me for that price ticket was just of 2500 rs for extra baggage charged in thousands i went in shock that girl was really rude i said i will complaint to the indigo airlines social media she replied what ever you con't pick my hair, then i finally called to manager she said our system won't accept in that less time of flight despatch i was really confuse to pay just for domestic airline baggage that huge amount double of what fight ticket costs, i asked them for some decline in total cost without mercy your indigo staff really troubled me without mercy i won't purchase a ticket from your airlines and i will tell maximum people to stop buying today afternoon what i faced was not normal and i will promote this show in social media she replied you con't do anything all our staff and managed well united, if you don't speak with her about me i will make it mess for that shocking amount you took as my #.

Train them to not eat # of customers on the name of baggage without mercy let them to take little less amount if a person on urgency or lack of amount no mercy no not at all if i want to leave she is just doing her duty looking so beautiful by face but this # is good for that work not for helping people on budget how the hands taken her take money from me in thousands just for extra baggage she won't even cared to give little discount she replied this is not the place to give discounts
Indigo airlines bangalore airport i will never travel in your flight i will show how you miss your business
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Apr 3, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Mar 01, 2018
Updated by AlphaBetaGamma
PNR Number write you cheater ### eaters A8KYTi
Verified Support
Mar 03, 2018
IndiGo Customer Care's response
Hi,

We truly understand your concern. As checked our Social Media team has assisted you over Twitter in this matter.
Kindly let us know in case further assistance is required.

Regards,
IndiGo Team
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